Privacy Policy

1. Privacy Policy Overview

We are committed to protecting your privacy. Personal information collected will be used solely to provide the service and will not be shared with third parties without your consent. We will use and process your data in accordance with the provisions of the General Data Protection Regulations (EU) 2016/679 (GDPR) and Irish Data Protection Act 2018. We will use your data for the following purposes: (a) To assist in providing our services to you. (b) To help identify you when you contact us. (c) To improve our services. (d) To process payments. (e) For administration and accounting purposes. (f) For marketing purposes. (g) To assist in detecting or preventing crime or fraud.

We may monitor and record communications with you (including phone conversations and emails) for quality assurance and compliance.

Annual Notification: We may remind you of your annual heat pump service either by message or email.

Opt Out: If you prefer not to be contacted, please call us or email Heat@BansheeBoilers.ie, and we will update our records accordingly.

2. Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

3. Analytics

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Date Reviewed: December 2024